Training Modules
181
Languages
English, Dutch & French
Overview
JCI is deploying Oracle Fusion ERP across EMEALA starting with a phase 1 pilot in Belgium. Training is required for Finance, Plan to Fulfil, Subscriptions, Quote & Order to Cash, Revenue Management, Record to Report and Analytics. Users will need to be trained in either English, Dutch or French remotely.
Challenge
JCI had minimal Fusion Training experience and a small team to support the development of training materials and delivery of training, and therefore it was looking for support from a specialist Oracle Fusion Training provider. ​Up skilling members of the JCI Training team in parallel to the development of training materials is important to create an internal knowledge pool.​ As the first pilot of the implementation it is vital that training is effective, delivers the business realisation and creates the platform for further phases of delivery.​
Fudge was commissioned in short-notice to deliver training online.
Approach
Working alongside an internal training manager, the Fudge team developed training content in English, that was then translated to Dutch and French for consumption in Belgium. Training Delivery was in both French and Dutch and the Training Materials support further phases and countries for Training Delivery.
Benefits
End user were able to understand the new processes of the business, why the system supported these and how. They were taught in their mother tongue and received their training materials in two languages also, enabling them to refer back to these during the go-live phase.
Training Modules
181
Languages
English, Dutch & French
Customer success stories with Fudgelearn
Hear it first hand
What do our customers think of our training?
Fudgelearn focus on the quality of relationships with customers and look to work in Partnership to help achieve the desired outcomes. They’ve proven flexible in meeting our requirements and extremely responsive in managing the service they provide. For example, one of their Account Managers has come onsite on a regular basis to provide support and guidance for members of my department to ensure we’re getting the most from the service.
L.R.
John Lewis Partnership
We have had the pleasure of working with Fudgelearn on a series of training webinars to support the global rollout of Oracle Fusion. Not only has Fudgelearn been professional, committed and a valued partner in supporting the educational rollout of our material to the business but their instructor has also gone above and beyond to help us resolve unforeseen issues.
Thank you!
Global Head of Talent Acquisition & Change Management Lead
UDG Healthcare PLC
I found the Fudgelearn Account Manager to be very knowledgeable and was able to offer the correct package to meet my needs and wider career goals.
I left my one-to-one feeling enthused to undertake my tailored training plan.
Without Fudgelearn’s direction, I feel I would still be wandering around in the darkness!
Various
Home Office
Videos and documentation was good, and helpful for future reference.
Great training!
Very helpful training session lead by Melanie!
Good mix of demos and practical work - looking forward to the next session!
Various
FD Technologies
The trainer interacted and dealt with questions really well.
The course was very detailed and informative - thank you!
Enjoyed the guided learning & exercises after each section.
Dipping my toe into the new system was a great learning experience.
Various
Schroders
Michael is very knowledgeable, patient and friendly - he has had the answers to all the questions asked, so it is obvious he knows his stuff inside out.
Definetely an expert in his field, and very confident with his level of knowledge.
Michael was very knowledgeable, and will be a good resource to tap into when we start to write reports in earnest.
Did very well, with beginners to more experienced students attending.
Various
SMBC
Now I have a better knowledge of the workflow between the BANK and CASH MANAGEMENT which is great!
I can now navigate in Receivables, navigate in the schedule processes screen, create a receipt, apply a receipt, reverse a receipt, all great information!
Great to know how to create invoices, how AP works in Oscar and to manage payments and reporting.
I now have a further understanding of FA itself, how to navigate and perform FA required tasks.