Average Satisfaction Score
4.5 / 5.0
Processes Taught
95
Overview
Schroders plc is a British multinational asset management company, founded in 1804 based in London, England. The company employs over 5,000 people worldwide in 32 locations around Europe, America, Asia, Africa and the Middle East.
The organisation was an existing user of Oracle E-Business suite for Finance, Procurement and HR. To bring its business up to date with modern best practice it decided to migrate from Oracle EBS to Fusion (Cloud) Applications.Â
Challenge
Although the employees had in-depth knowledge of the old Oracle EBS system, they did not have any experience of Oracle Cloud Applications. The team also was not aware of the changes between the old and new system, therefore they did not have much information to relate to.Â
Fudge was commissioned to work with the System Integrator and the key stakeholders in the business to write training materials across Finance (Invoice to Cash, Record to Report and Cost Operations) as well as Procurement and the Purchase to Pay stream. With a view to deliver the training to decentralised team across multiple locations.Â
Approach
The needs analysis (TNA) across the system, process and testing scenarios highlighted a knowledge gap in two areas – User Acceptance Testing (UAT) and End Users across the globe.
We worked closely with the implementation partner and the client project team to develop and deliver an effective training plan of Classroom and Video content.
The classroom training was consistent of presentations, so that the context could be set. Followed by hands on exercises, that were pre-defined. These were then delivered in two ways: In class, in person training in the London Head Office, followed by virtual sessions for those of the team that were outside of the UK.Â
Videos were created, which were supported by QRG’s (Quick Reference Guides), the videos were captioned, so that these could be made available in multiple languages. These were then made available via the Company Intranet along with available learning paths.Â
Benefits
The tailored training programme helped employees in the UK/EMEA reach proficiency, maximising the client’s investment in the new cloud SaaS applications. The successful training plan is now being rolled out across other regions.
Average Satisfaction Score
4.5 / 5.0
Processes Taught
95
Customer success stories with Fudgelearn
Hear it first hand
What do our customers think of our training?
Fudgelearn focus on the quality of relationships with customers and look to work in Partnership to help achieve the desired outcomes. They’ve proven flexible in meeting our requirements and extremely responsive in managing the service they provide. For example, one of their Account Managers has come onsite on a regular basis to provide support and guidance for members of my department to ensure we’re getting the most from the service.
L.R.
John Lewis Partnership
We have had the pleasure of working with Fudgelearn on a series of training webinars to support the global rollout of Oracle Fusion. Not only has Fudgelearn been professional, committed and a valued partner in supporting the educational rollout of our material to the business but their instructor has also gone above and beyond to help us resolve unforeseen issues.
Thank you!
Global Head of Talent Acquisition & Change Management Lead
UDG Healthcare PLC
I found the Fudgelearn Account Manager to be very knowledgeable and was able to offer the correct package to meet my needs and wider career goals.
I left my one-to-one feeling enthused to undertake my tailored training plan.
Without Fudgelearn’s direction, I feel I would still be wandering around in the darkness!
Various
Home Office
Videos and documentation was good, and helpful for future reference.
Great training!
Very helpful training session lead by Melanie!
Good mix of demos and practical work - looking forward to the next session!
Various
FD Technologies
The trainer interacted and dealt with questions really well.
The course was very detailed and informative - thank you!
Enjoyed the guided learning & exercises after each section.
Dipping my toe into the new system was a great learning experience.
Various
Schroders
Michael is very knowledgeable, patient and friendly - he has had the answers to all the questions asked, so it is obvious he knows his stuff inside out.
Definetely an expert in his field, and very confident with his level of knowledge.
Michael was very knowledgeable, and will be a good resource to tap into when we start to write reports in earnest.
Did very well, with beginners to more experienced students attending.
Various
SMBC
Now I have a better knowledge of the workflow between the BANK and CASH MANAGEMENT which is great!
I can now navigate in Receivables, navigate in the schedule processes screen, create a receipt, apply a receipt, reverse a receipt, all great information!
Great to know how to create invoices, how AP works in Oscar and to manage payments and reporting.
I now have a further understanding of FA itself, how to navigate and perform FA required tasks.