Courses Delivered
32
Training Videos
15
Overview
FD Technologies plc is a group of data-driven businesses that unlock the value of insight, hindsight, and foresight to drive organisations forward. The Group we know today owes its success to Brian Conlon, a true FinTech pioneer. Brian established First Derivatives (FD) in 1996 from his mother’s spare bedroom with a loan of £5,000 from the Newry Credit Union and built the company into the technology powerhouse it is today. Since its inception, FD has grown rapidly under Brian’s leadership and now employs thousands of people across the world, with offices across North America, Europe and Asia-Pacific.
Project Lighthouse is an Oracle Fusion Applications Solution covering HR, Finance, Procurement, Projects and Sales integration bringing significant business benefit and change to FD Technologies. FD Technologies’ desire to improve business processes, governance and review roles will have a significant impact on current ways of working.Â
Challenge
The objectives of the Training Strategy is to support FD Technologies in achieving the following:
- Ensure Project Lighthouse has an effective Training Needs Analysis that clearly identifies training needs based on new roles.
- Developing a fit for purpose training curriculum for each group based on their training needs
- Recommend, develop and deliver modes of training aligned to individual / group learning requirements in advance of and after Go-Live
- Ensure users have received adequate training on new processes, roles and are business ready in time for Go-Live.
Approach
Our team was provided with an initial Training Needs Analysis, which seemed to be well developed. However, upon closer inspection it was clear that this was fairly high level and more work was required to pull out the detail of the training required and the user community that the training would serve.
Once the TNA was redefined, our team pulled together the training materials and developed a series of Workbooks for the end users. These workbooks were designed to provide support for exercises taught during the virtual training sessions, and to give each trainee additional support once the Oracle system was live.
Along with these our training team developed a number of Training Videos with supporting QRG’s (Quick Reference Guides) covering:
- Basic Navigation
- Oracle Projects
- Oracle Procurement
- Oracle HCM
- Reporting
Training was delivered virtually due to the decentralised workforce and logistical challenges, the MSTeams platform was used for this, all sessions were recorded for reference purposes.
In addition to this our team provided some post go-live training support, especially around Month-End for the Finance team, as this was their first Month-End close.
“Thanks – this was exactly what we needed to pull together the full close process. Thanks also for the additional insight on Procurement close processes.”
Benefits
All Professional Users and Self-Service Users were trained and supported in the new ways of working with Oracle Fusion and the change in business process.Â
FD Technologies now have a huge library of Training Content that can be utilised for new joiners and movers within the organisation.Â
Courses Delivered
32
Training Videos
15
Customer success stories with Fudgelearn
Hear it first hand
What do our customers think of our training?
Fudgelearn focus on the quality of relationships with customers and look to work in Partnership to help achieve the desired outcomes. They’ve proven flexible in meeting our requirements and extremely responsive in managing the service they provide. For example, one of their Account Managers has come onsite on a regular basis to provide support and guidance for members of my department to ensure we’re getting the most from the service.
L.R.
John Lewis Partnership
We have had the pleasure of working with Fudgelearn on a series of training webinars to support the global rollout of Oracle Fusion. Not only has Fudgelearn been professional, committed and a valued partner in supporting the educational rollout of our material to the business but their instructor has also gone above and beyond to help us resolve unforeseen issues.
Thank you!
Global Head of Talent Acquisition & Change Management Lead
UDG Healthcare PLC
I found the Fudgelearn Account Manager to be very knowledgeable and was able to offer the correct package to meet my needs and wider career goals.
I left my one-to-one feeling enthused to undertake my tailored training plan.
Without Fudgelearn’s direction, I feel I would still be wandering around in the darkness!
Various
Home Office
Videos and documentation was good, and helpful for future reference.
Great training!
Very helpful training session lead by Melanie!
Good mix of demos and practical work - looking forward to the next session!
Various
FD Technologies
The trainer interacted and dealt with questions really well.
The course was very detailed and informative - thank you!
Enjoyed the guided learning & exercises after each section.
Dipping my toe into the new system was a great learning experience.
Various
Schroders
Michael is very knowledgeable, patient and friendly - he has had the answers to all the questions asked, so it is obvious he knows his stuff inside out.
Definetely an expert in his field, and very confident with his level of knowledge.
Michael was very knowledgeable, and will be a good resource to tap into when we start to write reports in earnest.
Did very well, with beginners to more experienced students attending.
Various
SMBC
Now I have a better knowledge of the workflow between the BANK and CASH MANAGEMENT which is great!
I can now navigate in Receivables, navigate in the schedule processes screen, create a receipt, apply a receipt, reverse a receipt, all great information!
Great to know how to create invoices, how AP works in Oscar and to manage payments and reporting.
I now have a further understanding of FA itself, how to navigate and perform FA required tasks.