About FD Technologies
FD Technologies plc is a group of data-driven businesses unlocking the value of insight, hindsight, and foresight to drive organisations forward. Founded in 1996 by FinTech pioneer Brian Conlon in his mother’s spare bedroom with a £5,000 loan, the company has grown into a global technology powerhouse employing thousands of people across North America, Europe, and Asia-Pacific.
The Transformation – Project Lighthouse
As part of its strategic growth and modernisation, FD Technologies launched Project Lighthouse – an Oracle Fusion Applications solution spanning HR, Finance, Procurement, Projects, and Sales. This initiative was designed to bring significant business benefits through streamlined processes, enhanced governance, and greater alignment of roles and responsibilities.
The Challenge
FD Technologies needed to ensure that its workforce was prepared for this significant transformation. The objectives of the Training Strategy were clear:
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Ensure a detailed Training Needs Analysis (TNA) to identify training based on new roles.
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Build a fit-for-purpose training curriculum tailored to each user group.
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Recommend and deliver blended learning solutions suited to diverse learning needs, before and after go-live.
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Ensure all users were confident, capable, and business-ready at the point of go-live.
Our Approach
Fudgelearn partnered with FD Technologies to ensure Project Lighthouse users were fully supported throughout their change journey.
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Redefining the Training Needs Analysis – We built on the initial high-level TNA, developing a more detailed analysis that mapped specific training requirements against the user community.
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Developing tailored training materials – A comprehensive suite of Workbooks, Training Videos, and Quick Reference Guides (QRGs) was created. These covered key areas such as:
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Basic Navigation
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Oracle Projects
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Oracle Procurement
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Oracle HCM
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Reporting
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Virtual delivery for a global workforce – Training was delivered via MS Teams to overcome geographical and logistical challenges. All sessions were interactive, recorded, and supported by take-away materials.
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Targeted post go-live support – We provided additional support during critical moments, such as the first Finance Month-End close.
One FD Technologies team member reflected:
“Thanks – this was exactly what we needed to pull together the full close process. Thanks also for the additional insight on Procurement close processes.”
The Benefits
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End-to-end user readiness – All professional and self-service users were trained and supported in the new Oracle Fusion environment.
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Sustainable training assets – FD Technologies now has a comprehensive library of training content, reusable for onboarding new employees and supporting internal mobility.
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Increased user confidence – Employees felt supported throughout the change, helping FD Technologies realise the benefits of Project Lighthouse more quickly.
Why Fudgelearn?
At Fudgelearn, we understand that change isn’t just about technology—it’s about people. By combining our Oracle expertise with a blended, user-first training approach, we helped FD Technologies drive adoption, build confidence, and create a sustainable learning culture to support their ongoing transformation.
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