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Blog AI World London Tour 2026

Oracle AI World London: What We’re Hearing on the Ground About Oracle Fusion Cloud Adoption

Matt- Sadler Keen | Client Engagement Director 

At Oracle AI World Tour London 2026, one thing stood out clearly: the conversation has moved beyond technology.

Across sessions and discussions with customers, the focus is shifting to what happens after go‑live – adoption, change, and how organisations actually realise value from Oracle Fusion Cloud.

Here are some of the most important themes that emerged.

1. The missed opportunity of shared experience

One of the strongest themes was a desire for cross‑organisation knowledge sharing.

Despite Oracle Fusion Cloud now being well established – particularly across the public sector – many organisations still feel like they are starting from scratch.

There is already a wealth of experience available: what has worked, what hasn’t, and what teams would do differently the second time around. Yet much of this knowledge remains locked within individual programmes.

There is a clear need for a community focused not on product features, but on real‑world adoption: how to bring users along the journey, how to land change effectively, and how to sustain value beyond go‑live, in a sector where value for money and delivery confidence matter, repeatedly relearning the same lessons feels like an avoidable cost.

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2. User adoption is still being thought about too late

Another consistent theme was timing.
Many organisations acknowledged they were only beginning to focus seriously on training and adoption as go‑live approached.

At that stage, training becomes reactive, change becomes rushed, and enablement turns into a delivery exercise rather than a strategic programme.

The most successful programmes take a different approach. They treat change, training, and adoption as early design decisions rather than downstream activities. When planned early, this enables better collaboration between customers, SIs, and partners, more structured engagement with users, and stronger long‑term outcomes.

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3. AI is changing the nature of adoption

A notable shift this year is the role of AI in the ERP/HCM user experience. Adoption is no longer just about learning processes or navigation.

Users are now asking more complex questions: What is the AI doing? When should I trust it – and when should I challenge it? How do I interact with it effectively? How do I avoid over‑reliance?

This reflects a deeper shift: from system training to capability building. Organisations are now responsible for helping users work with AI, build confidence in decision‑making, and understand outputs – not just complete actions. This is an emerging skills gap many teams recognise, but haven’t fully planned for yet.

4. User Adoption challenges are evolving – not disappearing

From conversations at the event, several consistent challenges came through:

    • Supporting users who are completely new to Oracle
    • Maintaining user adoption during high‑impact organisational change
    • Keeping up with quarterly updates and Redwood changes
    • Ensuring adoption doesn’t drop after go‑live

These aren’t new problems, but they are becoming more complex as the pace of change increases.

 

5. A shared challenge – and a shared opportunity

What stood out most was how openly organisations discussed these challenges.
There is a genuine willingness to learn from others, share experiences, and improve how transformation is delivered.

The opportunity now is to create better communities of practice, more shared learning environments, and stronger alignment between technology, people, and process.

Final thought

Oracle Fusion Cloud success is no longer just about technology. It is about people, confidence, timing, and trust – especially as AI becomes more embedded in the user experience.

If organisations can move from isolated learning to shared experience, there is a real opportunity to raise the bar across the entire ecosystem.

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At Fudgelearn, we see this shift firsthand, supporting organisations not just with training but also with continuous adoption, in‑app guidance, and capability building through Oracle Guided Learning (OGL), ClickLearn,  End User Training,  Continuous Learning, and AI capability building.

FAQs

Why is Oracle Fusion Cloud adoption still so challenging for our organisation?

Many programmes still treat adoption, training, and change as late-stage deliverables, rather than designing them in from the outset. This means users often feel unprepared at go-live, and leaders struggle to demonstrate value and benefits realisation across the organisation. 

How is AI changing the way our users adopt Oracle Fusion Cloud?

AI is shifting the focus from “how do I use the system?” to “how do I trust and work with AI-driven recommendations?”. Users now need support to understand what the AI is doing, when to challenge it, and how to use it confidently in day-to-day decision-making. 

What can we do earlier in the programme to improve adoption outcomes?

The strongest programmes build adoption, change, and training into the design phase, not just the deployment phase. That means involving business stakeholders early, planning user journeys and learning paths from the start, and aligning partners, SIs, and internal teams around a clear adoption strategy. 

 

How can shared learning and communities help with Oracle Fusion adoption?

Shared learning prevents every organisation from “starting from scratch” and repeating the same mistakes. Communities of practice, user forums, and cross-organisational knowledge sharing help leaders and teams learn what has worked elsewhere, de-risk delivery, and build confidence in their own transformation. Through its work across multiple sectors, Fudgelearn brings these lessons together and helps clients connect strategy, community, and day-to-day adoption support.