Fudge Learn brand identity: Fudge provides blended technology learning for organisations
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Fudge Learn brand identity: Fudge provides blended technology learning for organisations
Fudgelearn provides ondemand training

Increase Personal Confidence Levels

Introducing how to unblock routes to success in user training.

End User Training
Technical Training
Fudgelearn provides ondemand training

Increase Personal Confidence Levels

Introducing how to unblock routes to success in user training.

End User Training
Technical Training
Personal confidence, or lack of it, with regard to an individual’s use of a system is another factor that can block success in training. Those who are not confident system users need to be led gently into training, offered a variety of training activities and support routes to ensure that they develop confidence in their own ability to succeed. Conversely, those with high personal confidence (e.g., those users with extensive system experience) need to be presented with the shortest safe route to System Competence. Drawn out training exercises or multiple simulations will frustrate them and may negatively impact their attitude to both the training and the system. This is not to say that other resources cannot be made available, but it should be clear where they are optional.

During the Training Needs Analysis (TNA) it is important to question effectively so that a clear picture can be drawn across the user community, understanding where confidence exists and where it does not. Equally which confident users can be supportive during the learning process to other learners who need it.

Based on the TNA output, the objective is to provide a targeted training offering, designed to accommodate as far as possible the range of User confidence in your training audience. Activities in the section may include small group introductions, face-face sessions or virtual classrooms, video tutorials, simulations and Quick Reference Guides amongst other elements. For users on the right-hand side of the curve, this element is often very lightweight.

Once personal confidence levels have raised, we can move to System Competence focused sessions.

Learn about System Competence

Hear it first hand

What do our customers think of our training?

Fudgelearn focus on the quality of relationships with customers and look to work in Partnership to help achieve the desired outcomes. They’ve proven flexible in meeting our requirements and extremely responsive in managing the service they provide. For example, one of their Account Managers has come onsite on a regular basis to provide support and guidance for members of my department to ensure we’re getting the most from the service.

L.R.

John Lewis Partnership

We have had the pleasure of working with Fudgelearn on a series of training webinars to support the global rollout of Oracle Fusion. Not only has Fudgelearn been professional, committed and a valued partner in supporting the educational rollout of our material to the business but their instructor has also gone above and beyond to help us resolve unforeseen issues.
Thank you!

Global Head of Talent Acquisition & Change Management Lead

UDG Healthcare PLC

I found the Fudgelearn Account Manager to be very knowledgeable and was able to offer the correct package to meet my needs and wider career goals.

I left my one-to-one feeling enthused to undertake my tailored training plan.

Without Fudgelearn’s direction, I feel I would still be wandering around in the darkness!

Various

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