Meet the Fudgelearn talent
Learn more about the individuals that will nurture your training and requirements
Meet the Fudgelearn talent
Meet the Fudgelearn talent and learn more about the individuals that will nurture your training and requirements
Tony Cook
Founder & CEO
He has had a close-knit partnership with the UKOUG for many years which has only strengthened his relationship with the community.
Taking a peek into his personal life, Tony was born in Dorset and grew up in East London. His interests lie in sports such as Rugby, Skiing and Cycling. He has combined his love of cycling with a desire to help others and took part in his longest cycle ride to date from Germany to the UK! Tony likes nothing more than to spend time with his wife and two children.
Tony is a solutions designer and problem solver with a passion for training. His experience in handling businesses for over 20 years has helped him understand the requirements of most company departments and allowed him to develop a business that benefits both his customers and partners alike.
Tony is a strong believer in continuous improvement and is completely focused on customer service excellence, this is evident throughout everything that the Fudge team do.
Peter Jones
Enterprise Sales Manager
Peter has worked in the IT Education sector for over 30 years. This is roughly around the time that PC’s first started to appear on users desks and the internet was becoming a thing. In that time Peter has worked for some of the leading brands delivering IT Services and End User training solutions such as LearnDirect, SCC & Oracle University in the UK. At Fudgelern Ltd since 2017, Peter has been responsible for Business Development, Client Facing, Partner/Client Relationship Management and Training Solution Provisioning.
In addition, Peter works closely with Tony Cook – Founder & CEO and Amanda Gardner – Training Manager on effectively Marketing Fudgelearn’s services.
A proud Brummie whose first career was in Catering and Hospitality, Peter still retains a passion for food (growing, cooking and eating). More recently Peter rolled up his sleeves to become a hands-on volunteer for Birmingham based charities and good causes such as Love Brum, Let’s Feed Brum and Birmingham Civic Society on which he is a Board Trustee. Peter loves to discuss Social Equality and Inclusion and is the Founder of a podcast called “Ordinary People” where guests from diverse backgrounds debate the issues of today and tomorrow.
In 2021 Peter accepted an offer to become a Non-Exec Chairman of a Community Interest Company providing Outdoor Adventure & Learning Services to Local Communities, Public Sector organisations & Social Enterprise.
Peter has one daughter, now working in Finance. In his remaining spare time, he loves to play a range of sports – Tennis, Golf, Swimming (badly) and whenever fitness allows, Social Rugby.
Rachel Shepherd
Project Manager / Head of Operations
Rachel has enjoyed her role in providing financial support and oversight and shaping business processes, since she joined the team in 2018.
With over 10 years experience in managing, planning and budgeting Agile and Prince II projects and portfolios across IT, education and construction industries, Rachel is passionate about continuous improvement and getting the best policies and processes working effectively for the business to achieve its goals. She fully believes in the philosophy that no matter how good you get, you can always get a little bit better and that’s where the exciting opportunity is.
Outside of work Rachel loves baking and spending time making a mess in the kitchen with her two young children aka ‘star bakers’. Living in SW London they are lucky to be able to go on cycling adventures in the beautiful leafy parks, with everyone trying to keep up with her cycling-mad husband. She is getting back into running and is looking forward to parkrun starting up again soon. In lockdown Rachel rediscovered a love of reading and is a member of a local book club.
Lisa Bowman
Events / Resource Manager / PMO
Her experience has included Technical, Customer Support/Service, Private Event Project Management and resourcing
Due to an internal restructure of Oracle University, Lisa took time out to spend some quality time with her young daughter and then decided to invest herself in becoming a Salesforce Administrator, it was around this time, she was introduced to Tony via her previous manager at Oracle. Tony was extremely passionate about this new venture with Fudgelearn and invited Lisa to join the team as an Events and Resource manager – having the experience already and being a people person, this was the perfect role for her and hasn’t looked back since!
Outside of work, Lisa enjoys spending time with her children, cooking, entertaining and has a newfound love for running fitness bootcamps with her friends!
Amanda Gardner
Training Manager / Oracle Trainer
During the time spent as a consultant with Accenture Amanda expanded her IT Service Management (ITSM) expertise and understanding of SaaS solutions such as ServiceNow. Awakening Amanda to the realisation that the likes of ServiceNow were disrupters to the ERP marketplace.
It was the same passion for continuous improvement which brought Amanda to the attention of Tony Cook, Fudgelearn Founder and CEO. Amanda initially started working at Fudgelearn as a freelance trainer and consultant then recently joined as a permanent employee.
Outside of work Amanda enjoys spending time growing prize-winning vegetables and hiking or camping in the local Peak District countryside with her 9-year-old son and husband.
Grant Taylor
ERP Trainer / Test Consultant
Working on major multi-site business transformation projects completing 7 Full Life Cycles within Private, Public and Educational Operations. Grant has also worked using the Agile Project Management style adopting methodologies such as Scrums, Sprints and KANBAN.
Grant has always had a passion for fulfilling and putting end-user needs first and making sure that the transition from legacy systems to new platforms goes as smoothly as it can. This is why from 12 years working alone as a contractor I am excited to come back into a permanent role and working within a team at Fudge with the same mindset.
Outside of work he partakes and enjoys producing music, travelling, theme parks, has taken part in a few extreme sports, such as parachuting, zorbing, and extreme zip wiring, and finally getting back into the rhythm of the gym following lockdown.
Marc Glen
Senior Advisor / Manager
Marc is a highly motivated individual with excellent stakeholder skills that are complimented with strong risk management, process and analytical capability.
Having spent his early years in Edinburgh, Marc has focussed on building an international career and possesses strong operational and delivery skills that have been gained whilst working in a number of influential global organisations. These have included Apple, ACI Worldwide, Honeywell, Oracle, Accenture, New York Stock Exchange, Bank of England, Ericsson, Bank of America, Diebold Nixdorf and Allianz.
Marc sees lifelong learning and the ability to change as drivers to success and is keen to assist organisations and their staff adopt technological and process change using not just tried and tested delivery and people management methodologies but leveraging the latest collaborative and innovative tools.
Outside of work Marc is learning Mandarin and has recently rediscovered his love of coding and actively mentoring several entrepreneurs in digital transformation projects.
Roger Cranstone
Senior ERP Training Consultant / Training Manager
Alan Hopcraft
Senior Training Consultant
Working in what were often heavily cost-constrained organisations helped him develop methodologies that produced cost-effective solutions, focused on end-user outcomes, while still managing to engage learners’ interest. He remains a firm believer that while it’s easy to produce good training when money is no object, true art is creating great training within a limited budget.
Over the last 15 or so years, he has been heavily involved in training development for ERP and other large system roll-outs. Leaning heavily on his experience across a wide range of sectors, Alan is passionate about developing training solutions that match the needs of all of an organisation’s end user communities. By utilising a range of carefully targeted training interventions, these solutions allow everyone to achieve the best possible training outcome for both themselves and their organisation.
In his spare time, Alan is an enthusiastic, and slowly improving, woodworker and a novice pizza chef.
Hear it first hand
What do our customers think of our training?
Fudgelearn focus on the quality of relationships with customers and look to work in Partnership to help achieve the desired outcomes. They’ve proven flexible in meeting our requirements and extremely responsive in managing the service they provide. For example, one of their Account Managers has come onsite on a regular basis to provide support and guidance for members of my department to ensure we’re getting the most from the service.
L.R.
John Lewis Partnership
We have had the pleasure of working with Fudgelearn on a series of training webinars to support the global rollout of Oracle Fusion. Not only has Fudgelearn been professional, committed and a valued partner in supporting the educational rollout of our material to the business but their instructor has also gone above and beyond to help us resolve unforeseen issues.
Thank you!
Global Head of Talent Acquisition & Change Management Lead
UDG Healthcare PLC
I found the Fudgelearn Account Manager to be very knowledgeable and was able to offer the correct package to meet my needs and wider career goals.
I left my one-to-one feeling enthused to undertake my tailored training plan.
Without Fudgelearn’s direction, I feel I would still be wandering around in the darkness!
Various
Home Office
Videos and documentation was good, and helpful for future reference.
Great training!
Very helpful training session lead by Melanie!
Good mix of demos and practical work - looking forward to the next session!
Various
FD Technologies
The trainer interacted and dealt with questions really well.
The course was very detailed and informative - thank you!
Enjoyed the guided learning & exercises after each section.
Dipping my toe into the new system was a great learning experience.
Various
Schroders
Michael is very knowledgeable, patient and friendly - he has had the answers to all the questions asked, so it is obvious he knows his stuff inside out.
Definetely an expert in his field, and very confident with his level of knowledge.
Michael was very knowledgeable, and will be a good resource to tap into when we start to write reports in earnest.
Did very well, with beginners to more experienced students attending.
Various
SMBC
Now I have a better knowledge of the workflow between the BANK and CASH MANAGEMENT which is great!
I can now navigate in Receivables, navigate in the schedule processes screen, create a receipt, apply a receipt, reverse a receipt, all great information!
Great to know how to create invoices, how AP works in Oscar and to manage payments and reporting.
I now have a further understanding of FA itself, how to navigate and perform FA required tasks.