Exercises per course
Solihull Metropolitan Borough Council (SMBC) is the local council of the Metropolitan Borough of Solihull in the West Midlands, England. It is a metropolitan district council, one of seven in the West Midlands and one of 36 in the metropolitan counties of England, and provides the majority of local government services in Solihull.
SMBC is an established Oracle customer, having previously used the Oracle EBS Suite of applications. To modernise and streamline its processes and reporting, SMBC decided to migrate to the Oracle Cloud (Fusion) Suite of Applications.
SMBC needed a training partner who would be able to train key business users in the creation and manipulation of reports and dashboards across Finance and HCM, rather than relying on the IT Department to generate Reports and Dashboards and to streamline the flow of information.
The users were of a mixed ability, with some being extremely proficient, other very new. These users were due to take over the responsibilities from IT in terms of building and maintaining reports for their key business streams.
Data Migration runs were being completed in parallel to the training activities, which made the creation of the supporting training assets very difficult to develop as well as being able to test fully that the dashboard and repots were populating as expected.
Following an in-depth consultation with the key sponsors, an approach was agreed. This involved initial familiarisation of the Oracle Cloud ERP and Oracle Cloud HCM system, the data and required reports/dashboards. A training delivery plan was developed and subsequently delivered over a period of time, to ensure delegates could absorb the learning. As we were training the teams with the use of the organisations data, the reports being created were making a lot of sense, therefore the outcome of the learning was easy to define.
Following the training, the dedicated Fudgelearn Trainer was then scheduled to deliver post training mentoring sessions with the trainees, to support their questions and to embed the learning.
- BIP (Business Intelligence Publisher) for Finance
- BIP (Business Intelligence Publisher) for HCM
- OTBI for Finance
- OTBI for HCM
- FRS (Financial Reporting Centre) & Smartview
With such a mixed cohort, training has its challenges, but the social aspect of the learning was invaluable for the group to learn together. This supported with the on-going mentoring thereafter means all learners have been fully supported and can now create reports/dashboards as required without reliance on IT.
This has now freed up time for the IT team and empowered the business team to create much needed and timely analysis so that key business decisions can be made.
Exercises per course
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What do our customers think of our training?
Fudgelearn focus on the quality of relationships with customers and look to work in Partnership to help achieve the desired outcomes. They’ve proven flexible in meeting our requirements and extremely responsive in managing the service they provide. For example, one of their Account Managers has come onsite on a regular basis to provide support and guidance for members of my department to ensure we’re getting the most from the service.
John Lewis Partnership
We have had the pleasure of working with Fudgelearn on a series of training webinars to support the global rollout of Oracle Fusion. Not only has Fudgelearn been professional, committed and a valued partner in supporting the educational rollout of our material to the business but their instructor has also gone above and beyond to help us resolve unforeseen issues.
Global Head of Talent Acquisition & Change Management Lead
UDG Healthcare PLC
I found the Fudgelearn Account Manager to be very knowledgeable and was able to offer the correct package to meet my needs and wider career goals.
I left my one-to-one feeling enthused to undertake my tailored training plan.
Without Fudgelearn’s direction, I feel I would still be wandering around in the darkness!
Videos and documentation was good, and helpful for future reference.
Very helpful training session lead by Melanie!
Good mix of demos and practical work - looking forward to the next session!
The trainer interacted and dealt with questions really well.
The course was very detailed and informative - thank you!
Enjoyed the guided learning & exercises after each section.
Dipping my toe into the new system was a great learning experience.
Michael is very knowledgeable, patient and friendly - he has had the answers to all the questions asked, so it is obvious he knows his stuff inside out.
Definetely an expert in his field, and very confident with his level of knowledge.
Michael was very knowledgeable, and will be a good resource to tap into when we start to write reports in earnest.
Did very well, with beginners to more experienced students attending.
Now I have a better knowledge of the workflow between the BANK and CASH MANAGEMENT which is great!
I can now navigate in Receivables, navigate in the schedule processes screen, create a receipt, apply a receipt, reverse a receipt, all great information!
Great to know how to create invoices, how AP works in Oscar and to manage payments and reporting.
I now have a further understanding of FA itself, how to navigate and perform FA required tasks.