Post Go-Live Oracle Adoption | Lessons from Brent Council

Overview of the Session:

Oracle Guided Learning (OGL) is designed to support users before go‑live, during major change, and long after go‑live—providing in‑application guidance that evolves as your Oracle Fusion Cloud environment evolves.

In this on‑demand session, Brent Council shares their real‑world experience of using OGL to support ongoing user adoption, including during their Redwood transition and several years after going live on Oracle Fusion Cloud. This is a practical, experience‑led discussion focused on what was implemented, how it was embedded into business‑as‑usual, and what measurable outcomes were achieved.

🎥 Access the recording: View Here
📊 Get the slides: Download Here
🎁 Request a personalised OGL Demo: Book Here

Who Should Watch:

This session is especially relevant for organisations that:

● Are live on Oracle Fusion Cloud (ERP and/or HCM).

● Are planning or already adopting Redwood.

● Want to improve user confidence, consistency, and self‑service adoption.

● Are looking for a sustainable, long‑term approach to user enablement.

What You’ll Learn:

● How Oracle Guided Learning supports users before, during, and after go‑live

● Why OGL is most effective as a continuous adoption capability, not a one‑off tool

● How Brent Council aligned OGL to their Redwood change journey

● Practical guidance on ownership, governance, and content maintenance

● How in‑application guidance complements training, Journeys, and Oracle updates

Real Outcomes from Brent Council

Brent Council shared tangible results from their OGL rollout, including:

● 47 Oracle Guided Learning assets launched across key processes

● 11,000+ guide runs to date

● High guide completion rates on core transactional tasks

● Strong, sustained usage months after launch, not just an initial spike

● Reduced reliance on support teams and improved confidence for infrequent users

These outcomes demonstrate how OGL can deliver value years after go‑live and during significant change such as Redwood.

Speakers:

Vik Kapoor (Brent Council) - Head of Oracle Cloud Support Finance and Resources

Tony Cook (Fudgelearn) – Founder & CEO

How Fudgelearn Can Support Your Journey:

At Fudgelearn, we support organisations throughout the entire Oracle adoption lifecycle - working alongside your teams to design, implement, and sustain Oracle Guided Learning in a way that fits your organisation. Just as we have with Brent Council, we can help you:

● Introduce or re‑launch OGL at any stage of your Oracle journey.

● Embed guidance into Redwood, quarterly updates, and BAU change.

● Build a sustainable operating model your teams can own long‑term.

Watch On‑Demand

Driving Continuous Oracle Adoption with Oracle Guided Learning (OGL): Lessons from Brent Council

Go-live is just the start. Learn how Oracle Guided Learning builds sustainable adoption and continuous improvement long after implementation.