Training Delivery Days
Just two years before Charles Darwin published his famous work, The Origin of Species, the National Museum of Ireland – Natural History, Merrion Street, was opened to the public for the first time in 1857. Now, as then, it educates and inspires, leaving visitors feeling small and humbled amidst the vast and wondrous diversity of life on display.
NMI is part of the Irish Government Shared Service Centre set up, and currently uses the Oracle EBusiness Suite Release 12, across Finance and Procurement.
NMI is part of a Government Shared Service Centre, meaning that new staff receive little or no training on the Oracle system. Following a new appointment of an experienced Financial Director, Fudge received a request to train the FD on the system plus a number of staff, who in the past had received little Oracle Training.
This was required across the Oracle Financials Products, as well as Oracle Procurement. Alongside this, it was required that the training materials be written in such a way that they would present as Training Manuals, so that they could be used for new starters or referral documents for future use.
Due to the Pandemic the training was required to be delivered virtually.
Following a full systems review and a TNA, a training approach was agreed, along with specific content. Training was delivered remotely and consumed over a period of weeks, to ensure retention. Handbooks were created as supporting materials for existing and future users.
- Oracle EBS Fundamentals
- Purchase to Payments Overview
- Creating Purchase Orders and PO Receipts
- Purchasing Reports
- Assets Overview
- Receivables Overview
- Create Customer Account; Raise Invoices and Credit Notes
- Create Receipts (Standard and Miscellaneous)
- Credit Control
- Receivables Reports
- Oracle Cash Management Overview
- Bank Statement Reconciliations As Is Process
- Month End Close Process (As Is)
- Discoverer Reporting
- FSG Report Creation
We agreed post training review and refresher activity to ensure that the knowledge was retained by the staff.
The Finance Director was specifically pleased, not only because he was able to report effectively following the training, but all staff (including previously trained personnel) were now proficient in the processes and use of the system, which saved the department a lot of time and money.
Training Delivery Days
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What do our customers think of our training?
Fudgelearn focus on the quality of relationships with customers and look to work in Partnership to help achieve the desired outcomes. They’ve proven flexible in meeting our requirements and extremely responsive in managing the service they provide. For example, one of their Account Managers has come onsite on a regular basis to provide support and guidance for members of my department to ensure we’re getting the most from the service.
John Lewis Partnership
We have had the pleasure of working with Fudgelearn on a series of training webinars to support the global rollout of Oracle Fusion. Not only has Fudgelearn been professional, committed and a valued partner in supporting the educational rollout of our material to the business but their instructor has also gone above and beyond to help us resolve unforeseen issues.
Global Head of Talent Acquisition & Change Management Lead
UDG Healthcare PLC
I found the Fudgelearn Account Manager to be very knowledgeable and was able to offer the correct package to meet my needs and wider career goals.
I left my one-to-one feeling enthused to undertake my tailored training plan.
Without Fudgelearn’s direction, I feel I would still be wandering around in the darkness!
Videos and documentation was good, and helpful for future reference.
Very helpful training session lead by Melanie!
Good mix of demos and practical work - looking forward to the next session!
The trainer interacted and dealt with questions really well.
The course was very detailed and informative - thank you!
Enjoyed the guided learning & exercises after each section.
Dipping my toe into the new system was a great learning experience.
Michael is very knowledgeable, patient and friendly - he has had the answers to all the questions asked, so it is obvious he knows his stuff inside out.
Definetely an expert in his field, and very confident with his level of knowledge.
Michael was very knowledgeable, and will be a good resource to tap into when we start to write reports in earnest.
Did very well, with beginners to more experienced students attending.
Now I have a better knowledge of the workflow between the BANK and CASH MANAGEMENT which is great!
I can now navigate in Receivables, navigate in the schedule processes screen, create a receipt, apply a receipt, reverse a receipt, all great information!
Great to know how to create invoices, how AP works in Oscar and to manage payments and reporting.
I now have a further understanding of FA itself, how to navigate and perform FA required tasks.