The National Museum of Ireland are a training customer of Fudgelearn

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The National Museum of Ireland (NMI) – Natural History, on Merrion Street in Dublin City, has galleries of animals from Ireland, as well as geological exhibits from a total collection of about two million scientific specimens. It is affectionately called the ‘Dead Zoo’ and has hardly changed in over 150 years from the Victorian period.

Just two years before Charles Darwin published his famous work, The Origin of Species, the National Museum of Ireland – Natural History, Merrion Street, was opened to the public for the first time in 1857. Now, as then, it educates and inspires, leaving visitors feeling small and humbled amidst the vast and wondrous diversity of life on display.

NMI is part of the Irish Government Shared Service Centre set up, and currently uses the Oracle EBusiness Suite Release 12, across Finance and Procurement.


NMI is part of a Government Shared Service Centre, meaning that new staff receive little or no training on the Oracle system. Following a new appointment of an experienced Financial Director, Fudge received a request to train the FD on the system plus a number of staff, who in the past had received little Oracle Training.

This was required across the Oracle Financials Products, as well as Oracle Procurement. Alongside this, it was required that the training materials be written in such a way that they would present as Training Manuals, so that they could be used for new starters or referral documents for future use. 

Due to the Pandemic the training was required to be delivered virtually.


Following a full systems review and a TNA, a training approach was agreed, along with specific content. Training was delivered remotely and consumed over a period of weeks, to ensure retention. Handbooks were created as supporting materials for existing and future users.

Areas covered:

  • Oracle EBS Fundamentals
  • Purchase to Payments Overview
  • Creating Purchase Orders and PO Receipts
  • Purchasing Reports
  • Assets Overview
  • Receivables Overview
  • Create Customer Account; Raise Invoices and Credit Notes
  • Create Receipts (Standard and Miscellaneous)
  • Credit Control
  • Receivables Reports
  • Oracle Cash Management Overview
  • Bank Statement Reconciliations As Is Process
  • Month End Close Process (As Is)
  • Discoverer Reporting
  • FSG Report Creation

We agreed post training review and refresher activity to ensure that the knowledge was retained by the staff.


The Finance Director was specifically pleased, not only because he was able to report effectively following the training, but all staff (including previously trained personnel) were now proficient in the processes and use of the system, which saved the department a lot of time and money.

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