From Go‑Live to Got Value
Enterprise ERP programmes across ERP, HCM and Finance platforms often go live on time — yet still fail to deliver the value the business expected.
The challenge is rarely the technology.
It’s how prepared people are to adopt new ways of working.
Across many programmes, change management, training and testing are treated as separate workstreams, brought together too late in the journey. This creates misalignment between pre‑design, technical design, UAT and operational readiness, leaving organisations facing adoption challenges after go‑live.
What this session covers:
In this on‑demand session, Nichola Berner and Tony Cook draw on over a decade of experience across enterprise ERP transformations to explore how organisations can move beyond system delivery to real business outcomes.
The session focuses on:
• Why ERP programmes can go live successfully but still struggle to deliver value
• How misalignment between change, training and testing increases delivery and adoption risk
• The relationship between testing, UAT and real user readiness
• Practical lessons from complex ERP, HCM and Finance transformations
• What organisations need to do differently before go‑live, through transition and post go‑live.
